Delivery Information
UNES is pleased to offer delivery services to all counties in Kenya for our online customers. Here's what you need to know about our delivery process:
1. Delivery Time:
We strive to deliver your order within [3] days from the date of purchase. However, delivery times may vary depending on your location and product availability.
2. Delivery Charges:
Delivery charges will be calculated based on your location and the size of your order. The exact delivery charge will be displayed at the time of checkout.
3. Order Tracking:
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track the status of your delivery on our website.
4. Delivery Partners:
We work with reliable delivery partners to ensure that your order is delivered to you safely and on time.
5. Delivery Address:
Please ensure that you provide us with the correct delivery address and contact information to avoid any delays or delivery issues.
6. Delivery Confirmation:
Once your order has been delivered, you will receive a confirmation email or SMS. Please ensure that someone is available to receive the order at the specified delivery address.
7. Delivery Exceptions:
In some cases, delivery to certain remote or inaccessible areas may not be possible. If this applies to your location, we will inform you before processing your order.
8. Contact Us:
If you have any questions or concerns about your delivery, please contact our customer service team at [shop@uneskenya.shop or +254 20 491 3910].
At UNES, we are committed to providing you with a seamless shopping experience. Thank you for choosing UNES for your online shopping needs.